CITIZEN'S CHARTER
Consular Mortuary Certificate
Filipino or foreign citizens who died abroad will require a consular mortuary certificate for presentation to the airline which will transport their human/cremated remains to the Philippines.
| Office or Division: | Civil Registry Section |
| Classification: | Complex |
| Type of Transaction: | G2C |
| Who may avail: | All |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| Confirmed online appointment (except for Filipino citizens who can avail of the Courtesy Lane including seniors, pregnant women, persons with disabilities, and minors 7 years old and below) | Philippine Consulate General in Honolulu website (honolulupcg.dfa.gov.ph) |
| Death Certificate (original and 4 copies) | State Department of Health |
| Deceased’s Philippine passport or identification card (original and 4 copies) | c/o applicant |
| Certificate that the body was properly embalmed, and that the casket contains only the body of the deceased (for human remains only) (original and 4 copies) | issued by Mortuary Director of funeral parlor |
| Certificate of Cremation (for cremated remains only) (original and 4 copies) | Issued by the Crematorium |
| Certificate of No Contagious Disease (for human remains only) (original and 4 copies) | State Department of Health |
| Itinerary, to include full flight details and mode of transportation (original and 4 copies) | c/o applicant |
| Name, address, and contact number of the receiving funeral parlor in the Philippines (for human remains only) (original and 4 copies) | c/o person who reported the death or Mortuary Director of funeral parlor |
| Identification document (i.e., passport, driver’s license, etc.) of person who will travel with the urn (for cremated remains only) (original and 4 copies) | c/o applicant |
| Postage stamps worth US$7.75, if Consular Mortuary Certificate is to be mailed to applicant. | c/o applicant |
| Client Steps | Agency Actions | Fees to be Paid | Processing Time | Person Responsible |
| 1. Go to PCG on day and time of appointment; wait for number to be called | 1. Summon client | None |
Consular Assistant
Civil Registry Section
|
|
| 2. Submit documents for processing and evaluation | 2. Receive, assess and evaluate completeness of documents | None | 10 minutes |
Consular Assistant
Civil Registry Section
|
| 3. Submit copies of documents to the Cashier and pay the required fee | 3. Receive the documents and payment, and issue Official Receipt | USD 25 | 3 minutes |
Collecting Officer
Cashier
|
| 4. Wait for processing of Certificate |
4. Process Certificate
4.1 Review and sign Certificate
|
None | 7 working days |
Consular Assistant
Civil Registry Section
Consul/Vice Consul
Notarials Section
|
| 5. Return to PCG, log-in at Qless kiosk and wait for number to be called | 5. Summon client | None | 1 minute (to log-in) |
Consular Assistant
Civil Registry Section
|
| 6. Present Official Receipt as proof for claim. If claiming document on behalf of applicant, submit Authorization letter from applicant | 6. Hand Certification to applicant/ representative. Request check of accuracy on document and signature on PCG copy of the Certificate | None | 5 minutes |
Consular Assistant
Civil Registry Section
|
| TOTAL | USD 25 | 7 days, 18 minutes (Steps 2-4, 6) |
