PRESS RELEASE - 25 - 2020
(21 September 2020, Honolulu, Hawaii) – IT-Business Process Outsourcing (IT-BPO) executives promoted outsourcing of healthcare processes and clinical research during the webinar on “Delivering client-focused healthcare: Outsourcing non-core processes in order for healthcare professionals to focus in providing care” on 17 September 2020. Julian Valenzuela, Vice President and Chief Operating Officer of Visaya Knowledge Process Outsourcing Corporation and Nathan King, Chief Marketing Officer of Shearwater Health served as resource speakers during the 6th installment of the eight-part “Global Business Processes Powered by the Philippines Webinar Series”. The online event is organized by the Philippine Trade and Investment Centers (PTIC), Embassy and Consulates General of the Philippines in the United States. The webinar series aimed to promote the Philippines as the preferred destination for outsourcing and offshoring among small and medium-sized businesses in the United States.
Julian Valenzuela gave an overview of the healthcare information management industry in the Philippines. The sector is projected to grow 7.3%-10.8% in revenues and 6.8%-10.2% in headcount from 2019 to 2022 based on the information gathered by Everest Group from investment promotion agencies and other global services organizations. The Healthcare Information Management Association of the Philippines (HIMAP) plays a key role in promoting the Philippines healthcare outsourcing industry alongside government and private sector players. Healthcare IT-BPM companies in the Philippines offer myriad of services including practice management, medical coding and quality audit, claims and payment management, clinical document improvement, telehealth, and clinical trials.
Nathan King, meanwhile, shared about the benefits of outsourcing and offshoring medical and health-related processes. An offshore partner enables healthcare organizations to expand the size and impact of clinical teams. Offshoring allows for greater focus on core business strategy. It also solves the problems of talent availability and cost. The Philippines is the ideal destination for offshoring healthcare services due to abundant English-speaking talent, excellent nursing education and reputation, modern infrastructure, and political stability. He also noted the strong industry support being provided by the Philippine government to industry players which enabled IT-BPM companies to transition quickly to the work changes due to the COVID-19 pandemic.
VISAYA KPO is a HIPAA compliant organization which provides hospitals, clinics and group practices around the world with cost efficient, technologically-advanced and customized strategies in the healthcare information management field. Shearwater Health, meanwhile, is a provider of offshore clinical process outsourcing and nurse recruitment services serving United States healthcare companies. The company offers teams of remote and onsite clinicians that expand the size and impact of clinical teams, so that clients can focus on internal teams practicing at the peak of their license.
The recorded version of the webinar is available at the Philippines ITBPM YouTube Channel: https://www.youtube.com/watch?v=6R4SMpnhkaI
To know more about outsourcing, interested parties can also contact the nearest PTIC, Embassy, and Consulates General of the Philippines in the US. (END)
