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Mabuhay-and-aloha

Welcome to the official website of the Philippine Consulate General in Honolulu, Hawaii, where you can find general information on the Consulate and its services, programs and activities, news on and from the Philippines and important announcements for our kababayans in Hawaii and American Samoa.

Maraming salamat po at Mabuhay!

Online Appointment

The Philippine Consulate General in Honolulu, in line with the thrust of the Department of Foreign Affairs to provide efficient and comfortable service to all Filipinos, has implemented a consular service appointment system beginning May 01, 2018. All consular services will be by appointment only. SECURING AN APPOINTMENT IS ABSOLUTELY FREE OF CHARGE.

Unless you have an appointment, we will not be able to accommodate you. Please make sure you have a valid U.S. cellphone number and email address (Yahoo and Gmail only) where automated confirmatory messages will be sent to you. The confirmatory email will include your appointment schedule and the requirements for a particular type of consular service you wish to avail of. 

If you cannot make it to your scheduled appointment, you are kindly requested to cancel your appointment to give way to other applicants. DOUBLE REGISTRATION WILL MAKE YOUR APPOINTMENT NULL AND VOID. 

For appointments, please click the appropriate link below.

 

The Consulate endeavors to attend to applicants as close as possible to their appointment time. However, service times could vary due to special cases of individual applicants.

 

Starting 21 March 2022, the Philippine Consulate General in Honolulu will resume acceptance of passport applicants through its Courtesy Lane. The following are eligible for passport service through the Courtesy Lane:

1. Applicants who are 60 years old and above
2. Minors who are 7 years old and below (with parent/s or authorized adult companion)
3. Applicants with disability (must present a Disability ID)
4. Pregnant applicants (must present medical record)
5. Applicants with immediate need for a passport (must present proof of urgency such as death certificate or medical certificate)

The Consulate is able to accept a maximum of 15 Courtesy Lane applicants per day.

While applicants availing of the Courtesy Lane may apply for passport service during the Consulate’s business hours (9am to 3pm from Monday to Friday, except holidays), priority shall be given to applicants with appointments.

 

Advisories

 

 

 

 

CITIZEN'S CHARTER

Consular Mortuary Certificate

Filipino or foreign citizens who died abroad will require a consular mortuary certificate for presentation to the airline which will transport their human/cremated remains to the Philippines.

Office or Division: Civil Registry Section
Classification: Complex
Type of Transaction: G2C
Who may avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Confirmed online appointment (except for Filipino citizens who can avail of the Courtesy Lane including seniors, pregnant women, persons with disabilities, and minors 7 years old and below) Philippine Consulate General in Honolulu website (honolulupcg.dfa.gov.ph)
Death Certificate (original and 4 copies) State Department of Health
Deceased’s Philippine passport or identification card (original and 4 copies) c/o applicant
Certificate that the body was properly embalmed, and that the casket contains only the body of the deceased (for human remains only) (original and 4 copies) issued by Mortuary Director of funeral parlor
Certificate of Cremation (for cremated remains only) (original and 4 copies) Issued by the Crematorium
Certificate of No Contagious Disease (for human remains only) (original and 4 copies) State Department of Health
Itinerary, to include full flight details and mode of transportation (original and 4 copies) c/o applicant
Name, address, and contact number of the receiving funeral parlor in the Philippines (for human remains only) (original and 4 copies) c/o person who reported the death or Mortuary Director of funeral parlor
Identification document (i.e., passport, driver’s license, etc.) of person who will travel with the urn (for cremated remains only) (original and 4 copies) c/o applicant
Postage stamps worth US$7.75, if Consular Mortuary Certificate is to be mailed to applicant. c/o applicant

 

Client Steps Agency Actions Fees to be Paid Processing Time Person Responsible
1. Go to PCG on day and time of appointment; wait for number to be called 1. Summon client None  
Consular Assistant
Civil Registry Section
2. Submit documents for processing and evaluation 2. Receive, assess and evaluate completeness of documents None 10 minutes
Consular Assistant
Civil Registry Section
3. Submit copies of documents to the Cashier and pay the required fee 3. Receive the documents and  payment, and issue Official Receipt USD 25 3 minutes
Collecting Officer
Cashier
4. Wait for processing of Certificate
4. Process Certificate
 
4.1 Review and sign Certificate
 None 7 working days
Consular Assistant
Civil Registry Section
 
Consul/Vice Consul
Notarials Section
5. Return to PCG, log-in at Qless kiosk and wait for number to be called 5. Summon client None 1 minute (to log-in)
Consular Assistant
Civil Registry Section
6. Present Official Receipt as proof for claim.  If claiming document on behalf of applicant, submit Authorization letter from applicant 6. Hand Certification to applicant/ representative. Request check of accuracy on document and signature on PCG copy of the Certificate None 5 minutes
Consular Assistant
Civil Registry Section
  TOTAL USD 25 7 days, 18 minutes (Steps 2-4, 6)